Assistant Store Manager, MaxMara Bloomingdale's 59th Street

Max Mara Fashion Group; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Max Mara Fashion Group is seeking an Assistant Store Manager in New York to partner with the Store Manager to drive business development and brand-aligned sales. The role focuses on achieving sales goals, building a motivated team, and delivering exceptional customer experiences in a leased environment.

You will assist in recruiting, coaching, and supervising staff while managing store operations, inventory, and visual standards to maintain the Max Mara brand image.

Qualifications

• 3–5 years retail management experience; luxury RTW preferred
• Strong interpersonal, organizational and communication skills
• Ability to work independently and collaboratively
• Proficient with relevant computer systems
• Skilled in conflict management and resolution
• BA preferred but not required

Responsibilities

• Drive business development and achieve sales goals in line with brand strategy.
• Lead and develop store team, coaching for performance and KPI targets.
• Support store operations, inventory control, margins and sell-through.
• Uphold Max Mara brand visuals, product knowledge, and customer experience standards.
• Assist Store Manager with recruiting and onboarding; supervise staff and ensure policy adherence.
• Perform additional duties to support store and brand success

Skills

Interpersonal skills

Organizational skills

Communication skills

Independent & collaborative

Proficient with computer systems

Conflict management

Education

BA preferred but not required

Tools

Computer systems proficiency

Job description

The Assistant Store Manager partners closely with the Store Manager to drive business development aligned with Max Mara’s brand strategy. This role is key in achieving sales goals, building a motivated team, and ensuring exceptional customer experiences while supporting overall store operations within the leased BLM environment.

Core Responsibilities:

Customer Service

• Support associates with client service challenges and reinforce clienteling best practices
• Help build and maintain a loyal local clientele and continuously grow new clients

Staff Development

• Use training and coaching to elevate team knowledge and performance
• Manage ongoing performance to consistently meet sales and KPI targets
• Lead by example and maintain strong floor presence
• Assist in creating a positive, motivating work environment

Operations

• Assist in driving the store’s success according to brand objectives
• Maintain inventory control following company policies to minimize shrink
• Support financial goals by managing expenses, gross margin, and sell-through
• Ensure optimal stock levels for maximum sales growth

Store Visuals

• Uphold merchandise presentation standards as directed by the visual department
• Maintain and communicate strong product knowledge
• Consistently represent and uphold the Max Mara brand image

Human Resources

• Assist the Store Manager with recruiting and onboarding new team members
• Supervise store personnel, ensuring adherence to company policies and procedures
• Communicate effectively with the store team, peers, and corporate office

Additional Duties

• Perform other tasks as assigned to support store and brand success

Required Skills and Education

• BA preferred but not required
• Minimum 3-5 years retail management experience; luxury RTW preferred
• Strong interpersonal, organizational, and communication skills
• Ability to work independently and collaboratively
• Proficient with relevant computer systems
• Skilled in conflict management and resolution

Max Mara is an Equal Opportunity Employer. M/F/D/V