Assistant Store Manager – Luxury Retail Leader

Tapestry, Inc.; San Marcos (TX); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking an Assistant Store Manager at the San Marcos location to partner with the Store Manager in driving sales and delivering exceptional customer experiences. You will lead by example on the sales floor and help develop a high-performing team that embodies the Coach service standards.

Responsibilities include forecasting, category initiatives, omnichannel support, and ensuring operational excellence while upholding brand standards.

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.

Responsibilities

• Drive Sales & Strategy: Help achieve sales goals through forecasting and category initiatives; monitor KPIs and adjust as needed.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets service standards; resolve issues promptly.
• Lead & Develop Talent: Recruit, onboard, and coach team members; build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends.
• Ensure Operational Excellence: Oversee policies, scheduling, payroll, HR processes, loss prevention, and visual standards.
• Collaborate & Communicate: Partner with leadership to interpret market trends and share insights with district and corporate teams.

Skills

Leadership experience

Customer service

Communication skills

Microsoft Office

Retail systems

Job description

Coach is seeking an Assistant Store Manager at the San Marcos location to partner with the Store Manager in driving sales and delivering exceptional customer experiences. You will lead by example on the sales floor and help develop a high-performing team that embodies the Coach service standards.

Responsibilities include forecasting, category initiatives, omnichannel support, and ensuring operational excellence while upholding brand standards.