Assistant Store Manager – Luxury Fashion & Growth

Tapestry, Inc.; Berkeley (CA); In loco; USD 26.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Descrizione del lavoro

Coach is seeking an Assistant Store Manager in Berkeley, CA to partner with the Store Manager in driving sales performance and exceptional customer service. You will lead by example on the sales floor, ensuring Coach service standards while developing a high-performing team.

Responsibilities include forecasting, KPI monitoring, omni-channel initiatives, and operational excellence across policies, scheduling, and loss prevention.

Competenze

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Excellent communication, problem-solving, and conflict resolution skills.

Mansioni

• Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
• Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
• Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
• Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Conoscenze

Leadership

Customer focus

Communication

Strumenti

Microsoft Office

Retail systems

Descrizione del lavoro

Coach is seeking an Assistant Store Manager in Berkeley, CA to partner with the Store Manager in driving sales performance and exceptional customer service. You will lead by example on the sales floor, ensuring Coach service standards while developing a high-performing team.

Responsibilities include forecasting, KPI monitoring, omni-channel initiatives, and operational excellence across policies, scheduling, and loss prevention.