Assistant Store Manager: Lead Teams & Customer Experience

Rural King; Knollwood (NC); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k) with company match

Employee discounts

Career growth opportunities

Leadership training

Collaborative work environment

Job summary

Rural King is seeking an Assistant Store Manager to help lead daily store operations and deliver an outstanding customer experience in North Carolina. This role partners with the Store Manager to drive sales, develop associates, oversee merchandising and inventory, ensure operational excellence, and create a safe, engaging shopping environment.

The ideal candidate will coach and develop associates, drive business performance, support recruiting, and embody Rural King's values of People First,

Qualifications

• 2+ years of retail leadership, retail management, assistant manager, or supervisory experience preferred.
• Demonstrated ability to lead, coach, motivate, and develop high-performing teams.
• Experience with retail operations, merchandising, inventory management, scheduling, and customer service.
• Strong communication, problem-solving, decision-making, and organizational skills.
• Ability to analyze business performance and drive operational improvements.
• Proficiency with Microsoft Office Suite, retail technology, POS systems, and inventory management systems.
• Ability to prioritize multiple responsibilities in a fast-paced retail environment.
• Flexibility to work varied schedules, including evenings, weekends, holidays, and a 50-hour workweek based on business needs.
• Must meet federal requirements to qualify for a Federal Firearms License (FFL), when applicable.

Responsibilities

• Oversee daily retail operations, sales performance, inventory management, merchandising, pricing, and operational excellence.
• Monitor business performance and implement strategies to improve productivity, profitability, customer satisfaction, and store results.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Support scheduling, labor planning, inventory accuracy, cash handling, shrink reduction, and loss prevention initiatives.
• Recruit, interview, hire, onboard, coach, and develop associates; foster a high-performing team.
• Conduct performance evaluations, provide coaching and recognition, and hold associates accountable for achieving expectations.
• Foster an inclusive work environment focused on teamwork, communication, continuous improvement, and career development.
• Lead by example and support succession planning and developing future store leaders.
• Deliver exceptional customer service by engaging customers, resolving concerns, and creating a positive shopping experience.
• Coach associates on customer engagement, service standards, and sales-driving behaviors.
• Support company initiatives, promotions, customer loyalty programs, and community engagement efforts.
• Promote workplace safety while supporting OSHA compliance and safety initiatives.
• Support inventory audits, operational compliance, firearm compliance (when applicable), and asset protection efforts.
• Maintain confidentiality of associate and company information while partnering with Store Support Center teams.
• Participate in cross-training and perform other leadership responsibilities as assigned.

Skills

Retail leadership

Coaching

Team development

Operations management

Merchandising

Inventory management

Scheduling

Customer service

Communication

Problem-solving

Organizational skills

MS Office

POS systems

Tools

POS systems

Microsoft Office

Inventory software

Job description

Rural King is seeking an Assistant Store Manager to help lead daily store operations and deliver an outstanding customer experience in North Carolina. This role partners with the Store Manager to drive sales, develop associates, oversee merchandising and inventory, ensure operational excellence, and create a safe, engaging shopping environment.

The ideal candidate will coach and develop associates, drive business performance, support recruiting, and embody Rural King's values of People First,