Assistant Store Manager: Lead Talent & Store Ops

Citi Trends, Inc.; Duluth (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Opportunities for growth

Job summary

Citi Trends is seeking an Assistant Store Manager in Duluth, GA to support daily store operations, lead a team, and manage staffing efforts. You will partner with the Store Manager to drive sales, maintain operational excellence, and assist with hiring, onboarding, and development of store associates.

The role emphasizes coaching, scheduling flexibility, and strong customer service to ensure a safe, organized, and high-performing store environment.

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Customer-Focused Execution
• Operational Accountability
• Adaptability in a Fast-Paced Retail Environment

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

Store leadership

Team leadership

Communication

Organizational skills

People management

Customer service

Staffing & recruitment support

Coaching & feedback

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Duluth, GA to support daily store operations, lead a team, and manage staffing efforts. You will partner with the Store Manager to drive sales, maintain operational excellence, and assist with hiring, onboarding, and development of store associates.

The role emphasizes coaching, scheduling flexibility, and strong customer service to ensure a safe, organized, and high-performing store environment.