Assistant Store Manager: Lead Store Ops & Guest Experience

R301US Hibbett Retail, Inc.; Greeneville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Greeneville, TN is seeking an Assistant Manager to support the Store Manager in daily operations, manage merchandising, scheduling, and customer service, and to assume store leadership in the Manager’s absence.

The role demands retail experience, strong interpersonal skills, and a proactive, team-oriented approach. The position requires effective communication, the ability to work in a fast-paced setting, and a focus on achieving store goals and profitability.

Qualifications

• Experience in retail environment
• 1-3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Ability to assist in managing a team and meet goals
• Self-starter with initiative for important tasks
• Strong attention to detail with multiple tasks
• Team-player with passion for customer service and selling merchandise

Responsibilities

• Assist Store Manager in controlling assets and operations
• Collaborate on action plans for selling, restocking, merchandising, ordering and scheduling
• Step in as acting Store Manager in their absence
• Provide guidance to employees and customers across departments
• Monitor inventory, sales statistics and expenses to support profitability
• Direct staff to ensure department responsibilities and standards are met
• Maintain customer service standards per policy manuals

Skills

Customer service

Communication

Teamwork

Attention to detail

Self-motivated

Multitasking

Job description

Hibbett Retail, Inc. in Greeneville, TN is seeking an Assistant Manager to support the Store Manager in daily operations, manage merchandising, scheduling, and customer service, and to assume store leadership in the Manager’s absence.

The role demands retail experience, strong interpersonal skills, and a proactive, team-oriented approach. The position requires effective communication, the ability to work in a fast-paced setting, and a focus on achieving store goals and profitability.