Assistant Store Manager: Lead Retail Ops & Service

R301US Hibbett Retail, Inc.; Tennessee; On-site; USD 19,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager for our Madison, TN location. The role supports the Store Manager in daily operations, customer service excellence and sales growth.

You will oversee merchandising, staffing and store controls to ensure profitability. Ideal candidates have 1–3 years of retail/customer service experience, strong communication skills, and the ability to work in a fast-paced environment.

Qualifications

• Experience in retail, preferably footwear/athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Able to assist in managing a team and meet store goals and profits.
• Self-starter with initiative and reliability.

Responsibilities

• Assist Store Manager in controlling store assets.
• Plan actions for selling, restocking, merchandising, ordering and scheduling.
• Handle store in Store Manager’s absence.
• Supervise personnel recruitment, training and evaluation.
• Provide guidance to employees and customers in all departments.
• Ensure inventory, sales statistics and expenses support profitability.

Skills

Customer service

Communication

Team leadership

Fast-paced environment

Self-starter

Attention to detail

Job description

Hibbett Retail, Inc. is seeking an Assistant Manager for our Madison, TN location. The role supports the Store Manager in daily operations, customer service excellence and sales growth.

You will oversee merchandising, staffing and store controls to ensure profitability. Ideal candidates have 1–3 years of retail/customer service experience, strong communication skills, and the ability to work in a fast-paced environment.