Assistant Store Manager — Lead Store Ops & Customer Service

R301US Hibbett Retail, Inc.; Morristown (TN); On-site; USD 36,247,000 - 42,706,000; Full time

Job summary

Hibbett Retail, Inc. in Morristown, Tennessee is hiring an Assistant Manager to assist the Store Manager with store operations, sales, merchandising and customer service at College Square Mall. The role covers knowledge of each product area, supervision in the Store Manager’s absence, and adherence to company policies.

The position is non-exempt, hourly, and located on-site. The store emphasizes outstanding customer service and merchandise promotion, with duties spanning staffing, training and

Qualifications

• Experience in a retail environment, preferably footwear/athletic apparel.
• Strong customer service background and communication skills.
• Ability to lead and work with a team in a fast-paced store.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Assume store oversight in Store Manager's absence.
• Participate in recruiting, training and evaluating staff.
• Provide exceptional customer service and guidance to employees and customers across departments.
• Monitor inventory, sales, and expenses to support profitability.
• Direct staff to meet department standards and policies.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Initiative

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Morristown, Tennessee is hiring an Assistant Manager to assist the Store Manager with store operations, sales, merchandising and customer service at College Square Mall. The role covers knowledge of each product area, supervision in the Store Manager’s absence, and adherence to company policies.

The position is non-exempt, hourly, and located on-site. The store emphasizes outstanding customer service and merchandise promotion, with duties spanning staffing, training and