Assistant Store Manager - Lead Store Ops & Customer Experience

Dollar Tree Stores; Santa Fe (NM); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking an Assistant Store Manager to support store operations, customer service, and team development in our Santa Fe, NM location. You will help with day-to-day activities, merchandise organization, and maintaining appealing displays.

The role emphasizes strong communication, teamwork, and leadership to ensure a high-quality shopping experience while safeguarding assets and following company policies. This full-time position offers growth opportunities and benefits.

Qualifications

• High school diploma or equivalent required.
• Store management experience in retail or similar environment preferred.
• Able to lift up to 55 lbs and perform physical tasks.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications related to activities.
• Maintain store fixtures and displays for promotional effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all store assets including cash.
• Adhere to policies and safety guidelines; ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Foster a positive, safe, respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Store management

Customer service

Communication

Team development

Physical ability

Organizational skills

Written communication

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is seeking an Assistant Store Manager to support store operations, customer service, and team development in our Santa Fe, NM location. You will help with day-to-day activities, merchandise organization, and maintaining appealing displays.

The role emphasizes strong communication, teamwork, and leadership to ensure a high-quality shopping experience while safeguarding assets and following company policies. This full-time position offers growth opportunities and benefits.