Assistant Store Manager — Lead Sleep Experience

Mattress Firm Inc.; Aurora (CO); Hybrid; USD 66,000 - 81,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision plans

Life and mental health resources

Employee discounts on sleep products

Get paid on-demand

Base pay or uncapped commission

Job summary

Mattress Firm is hiring an Assistant Store Manager in Aurora, CO to lead daily store operations and deliver an exceptional in-store experience. You will coach sales associates, support training, and execute merchandising and promotional programs to maximize sales and profitability.

In this transitional role, you will resolve customer issues, model outstanding customer service, and collaborate with the Senior Store Manager to meet or exceed performance targets while maintaining a positive,

Qualifications

• 3+ years of leadership or supervisory experience in retail
• Strong customer service and sales skills
• Ability to coach and develop staff
• Experience with merchandise presentation and store operations

Responsibilities

• Assist Senior Store Manager in daily operations
• Lead sales floor, coach associates
• Ensure in-store merchandising and POP standards
• Resolve customer issues and escalate when needed
• Support training of store associates
• Achieve store sales targets

Skills

Leadership

Coaching

Customer service

Sales skills

Product knowledge

Job description

Mattress Firm is hiring an Assistant Store Manager in Aurora, CO to lead daily store operations and deliver an exceptional in-store experience. You will coach sales associates, support training, and execute merchandising and promotional programs to maximize sales and profitability.

In this transitional role, you will resolve customer issues, model outstanding customer service, and collaborate with the Senior Store Manager to meet or exceed performance targets while maintaining a positive,