Assistant Store Manager — Lead Service & Team Growth

Family Dollar Stores Of Ohio LLC; Parma (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Family Dollar Stores Of Ohio LLC is seeking an Assistant Store Manager to support daily store operations, customer service, and team development in Parma, OH. The role emphasizes maintaining a clean, well-organized store and providing a positive customer experience.

You will assist with merchandise handling, payroll and scheduling, and help train Store Associates while upholding company policies in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred; ability to read and explain directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must lift up to 55 lbs and perform physical tasks including walking, standing, stooping and bending.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational and communication skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey requests and other communications.
• Maintain promotional displays and store-front fixtures.
• Assist in ordering merchandise, processing damaged merchandise, record-keeping (including payroll, scheduling, and cash handling) and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines and ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and colleagues.
• Ensure cleanliness throughout the store, restocking bathrooms, sweeping and mopping floors, taking out trash.
• Other duties as assigned.

Skills

Customer service

Team leadership

Communication

Problem solving

Physical stamina

Retail operations

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Ohio LLC is seeking an Assistant Store Manager to support daily store operations, customer service, and team development in Parma, OH. The role emphasizes maintaining a clean, well-organized store and providing a positive customer experience.

You will assist with merchandise handling, payroll and scheduling, and help train Store Associates while upholding company policies in a fast-paced retail environment.