Assistant Store Manager: Lead Sales & Service

Tommy Bahama; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous vacation policy

Health and wellness coverage

401k with company match

Discounted stock purchasing

Education reimbursement

Product discounts

Job summary

The Beaufort Bonnet Company is seeking an Assistant Store Manager in Houston to support our store team and drive performance. You will lead by example, coach staff, and help achieve financial targets while delivering a best-in-class customer experience.

Responsibilities include monitoring sales targets, managing schedules, maintaining visual standards, and participating in recruiting and training. A strong communicator with retail leadership experience is essential for success.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree in Business and/or Merchandising preferred.
• 4+ years retail experience with at least 2 years supervisory/management experience.
• Proficient in Outlook, Excel and Word.
• Experience with POS systems is a plus.
• Exposure to merchandising and retail visual concepts.

Responsibilities

• In partnership with the store manager ensure the store is on target to achieve financial targets through monitoring and improvement in the measurable statistics that drive the business.
• Monitor team sales targets and other metrics and provide feedback and analysis to the store manager.
• Manage store staff to maximize sales, traffic flow, floor coverage and customer engagement; adjust schedules as necessary.
• Lead by example and model behavior that reflects the company’s core values.
• Appropriately manage conflict and take ownership for your part in the team dynamic.
• Model and supervise the selling environment, providing consistent coaching on sales, product and staff training to ensure the highest level of customer service and sales.
• Partner with the store manager to execute effective store communications, ensuring that staff is involved and updated.
• Take ownership for maintaining the TBBC’s aesthetic across all touch points including associate presentation, dress, visual standards, maintenance and merchandising to create a fully branded environment.
• Assist in recruitment, selection, and onboarding of store staff.
• Train, guide, and coach staff on selling and service skills, driving them to create transformational customer experiences and exceed sales targets.
• Ensure visual merchandising and maintenance standards are met at all times.
• Consistently adhere to all operational policies and procedures: Take ownership for accuracy of information entered in POS and other technology as required.
• Make bank deposits
• Open and close store and/or registers
• Lead team in handling of merchandise receipts and transfers quickly and accurately.
• Lead team in the visual merchandising of sales floor.
• Understand, execute, and train all cash handling and reporting functions
• Enforce people policies and ensure accurate and timely processing of employee paperwork (including but not limited to payroll & time/attendance, employee changes & employee discipline).
• Protect company assets by adhering to all loss prevention and operational policies & procedures.
• Perform other duties as required that are necessary to support the business

Skills

Strong communicator

Leadership

Analytical thinking

Education

High school diploma or equivalent

Bachelor’s degree in Business/Merchandising preferred

Tools

Outlook

Excel

Word

POS systems

Job description

The Beaufort Bonnet Company is seeking an Assistant Store Manager in Houston to support our store team and drive performance. You will lead by example, coach staff, and help achieve financial targets while delivering a best-in-class customer experience.

Responsibilities include monitoring sales targets, managing schedules, maintaining visual standards, and participating in recruiting and training. A strong communicator with retail leadership experience is essential for success.