Assistant Store Manager: Lead Retail Ops & People

Ross Stores (old); Santa Rosa (CA); In loco; USD 48.000 - 84.000; Tempo pieno

Descrizione del lavoro

Ross Stores in Santa Rosa, CA seeks an experienced Assistant Store Manager to oversee daily store operations, supervise non-exempt Associates, and drive customer service excellence. You will manage payroll, scheduling, and compliance while upholding Ross standards and brand presentation.

The role emphasizes operational leadership, team development, and delivering a safe, welcoming store environment with emphasis on efficiency and customer satisfaction.

Competenze

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Mansioni

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Payroll administration including daily punch edits and payroll reporting.

Conoscenze

Store leadership

Team supervision

Customer service

Communication

Evenings & weekends

Strumenti

PDTs

POS system

Register

Descrizione del lavoro

Ross Stores in Santa Rosa, CA seeks an experienced Assistant Store Manager to oversee daily store operations, supervise non-exempt Associates, and drive customer service excellence. You will manage payroll, scheduling, and compliance while upholding Ross standards and brand presentation.

The role emphasizes operational leadership, team development, and delivering a safe, welcoming store environment with emphasis on efficiency and customer satisfaction.