Assistant Store Manager: Lead, Repair and Customer Experience

Batteries Plus; Oshkosh (WI); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Growth opportunities

Descripción de la vacante

Batteries Plus is seeking an Assistant Store Manager to support daily store operations and customer assistance. You will help back up the Store Manager and receive training for technical repairs on devices and key fobs.

You will engage customers, oversee displays, and ensure smooth operations while leading by example in a fast-paced retail environment. A strong focus on service and teamwork is essential.

Formación

• High school diploma or equivalent preferred.
• Minimum 1 year of retail experience.
• Strong communication and customer service abilities.
• High level of professionalism and teamwork.
• Problem-solving and conflict-resolution skills.
• Basic math and cash register operation skills.
• Comprehensive understanding of Batteries Plus products and services.
• Valid driver's license and clean driving record.

Responsabilidades

• Welcome and engage customers as they enter the store.
• Assess customer needs and recommend appropriate products and services.
• Provide sales guidance regarding promotions, warranties, and upselling opportunities.
• Operate cash registers and process customer payments accurately.
• Load, unload, and arrange products for customer purchases.
• Build displays and set up or take down fixtures and shelves.
• Assist with battery rebuilds and technical services as assigned.
• Repair and/or replace parts for cell phones, tablets, light fixtures, and other devices.
• Replace screens, batteries, and other components on smartphones and tablets.
• Cut keys and reprogram key fob remotes.
• Clean and restock the store before opening, throughout the day, and after closing.
• Maintain store safety, appearance, and overall cleanliness, including mowing, snow removal, sweeping, mopping, dusting, vacuuming, and restroom maintenance.
• Act as manager on duty in the Store Manager's absence; lead by example, support the team, and ensure smooth daily operations.
• Ensure all tools and equipment are used according to safety protocols and company policies.
• Follow all safety rules and regulations and wear proper Personal Protective Equipment (PPE).

Conocimientos

Retail experience

Customer service

Communication

Teamwork

Problem-solving

Cash handling

Educación

High school diploma or equivalent

Herramientas

POS system

Descripción del empleo

Batteries Plus is seeking an Assistant Store Manager to support daily store operations and customer assistance. You will help back up the Store Manager and receive training for technical repairs on devices and key fobs.

You will engage customers, oversee displays, and ensure smooth operations while leading by example in a fast-paced retail environment. A strong focus on service and teamwork is essential.