Assistant Store Manager: Tech Repairs & Team Leadership

Batteries Plus; Cleveland (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Batteries Plus in Cleveland, TN is seeking an Assistant Store Manager to support daily operations, assist customers, and back up the Store Manager to ensure a smooth shopping experience.

You will also be trained and certified to perform technical repairs on cell phones, tablets, and key fobs. If you enjoy leading by example and helping customers, this role is a great spark for your retail career.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year of retail experience.
• Strong communication and customer service abilities.
• High level of professionalism and teamwork.
• Problem-solving and conflict-resolution skills.
• Basic math and cash register operation skills.
• Comprehensive understanding of Batteries Plus products and services.
• Valid driver's license and clean driving record.

Responsibilities

• Welcome and engage customers as they enter the store.
• Assess customer needs and recommend appropriate products and services.
• Provide sales guidance regarding promotions, warranties, and upselling opportunities.
• Operate cash registers and process customer payments accurately.
• Load, unload, and arrange products for customer purchases.
• Build displays and set up or take down fixtures and shelves.
• Assist with battery rebuilds and technical services as assigned.
• Repair and/or replace parts for cell phones, tablets, light fixtures, and other devices.
• Replace screens, batteries, and other components on smartphones and tablets.
• Cut keys and reprogram key fob remotes.
• Clean and restock the store before opening, throughout the day, and after closing.
• Maintain store safety, appearance, and overall cleanliness, including mowing, snow removal, sweeping, mopping, dusting, vacuuming, and restroom maintenance.
• Act as manager on duty in the Store Manager's absence; lead by example, support the team, and ensure smooth daily operations.
• Ensure all tools and equipment are used according to safety protocols and company policies.
• Follow all safety rules and regulations and wear proper Personal Protective Equipment (PPE).

Skills

Customer service

Communication

Problem-solving

Teamwork

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

Job description

Batteries Plus in Cleveland, TN is seeking an Assistant Store Manager to support daily operations, assist customers, and back up the Store Manager to ensure a smooth shopping experience.

You will also be trained and certified to perform technical repairs on cell phones, tablets, and key fobs. If you enjoy leading by example and helping customers, this role is a great spark for your retail career.