Assistant Store Manager: Tech Repairs & Customer Experience

Batteries Plus; Sheboygan (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Batteries Plus in Sheboygan, WI is seeking an Assistant Store Manager to support daily store operations, assist customers, and back up the Store Manager to ensure a smooth, fully charged experience. You'll also be trained and certified to perform technical repairs on cell phones, tablets, and key fobs.

If you enjoy leading by example, helping customers, and keeping a store running smoothly, this role is a great fit for your retail career.

Qualifications

• High school diploma or equivalent (preferred).
• Minimum 1 year of retail experience.
• Excellent communication and customer service skills.
• Professionalism and strong teamwork.
• Strong problem-solving and conflict-resolution abilities.
• Basic math skills and cash register operation.
• Knowledge of Batteries Plus products and services.
• Valid driver's license with clean driving record.

Responsibilities

• Welcome and engage customers as they enter the store.
• Assess customer needs and recommend appropriate products and services.
• Provide sales guidance regarding promotions, warranties, and upselling opportunities.
• Operate cash registers and process customer payments accurately.
• Load, unload, and arrange products for customer purchases.
• Build displays and set up or take down fixtures and shelves.
• Assist with battery rebuilds and technical services as assigned.
• Repair and/or replace parts for cell phones, tablets, light fixtures, and other devices.
• Replace screens, batteries, and other components on smartphones and tablets.
• Cut keys and reprogram key fob remotes.
• Clean and restock the store before opening, throughout the day, and after closing.
• Maintain store safety, appearance, and overall cleanliness, including mowing, snow removal, sweeping, mopping, dusting, vacuuming, and restroom maintenance.
• Act as manager on duty in the Store Manager's absence; lead by example, support the team, and ensure smooth daily operations.
• Ensure all tools and equipment are used according to safety protocols and company policies.
• Follow all safety rules and regulations and wear proper Personal Protective Equipment (PPE).

Skills

Customer service

Communication

Teamwork

Problem-solving

Conflict resolution

Cash handling

Product knowledge

Education

High school diploma or equivalent

Job description

Batteries Plus in Sheboygan, WI is seeking an Assistant Store Manager to support daily store operations, assist customers, and back up the Store Manager to ensure a smooth, fully charged experience. You'll also be trained and certified to perform technical repairs on cell phones, tablets, and key fobs.

If you enjoy leading by example, helping customers, and keeping a store running smoothly, this role is a great fit for your retail career.