Assistant Store Manager — Lead People & Guest Experience

7 Leaves Cafe; Rosemead (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Team Member Discounts

Comprehensive Benefits

Leadership Development

A Supportive, Creative Culture

Job summary

7 Leaves Cafe in Los Angeles County is seeking an Assistant Store Manager to lead daily operations, develop team members, and deliver exceptional guest experiences. You will shape store culture, coach staff, and ensure product quality while growing into higher leadership roles in a fast-paced hospitality setting.

Competitive hourly pay and development opportunities are offered. Join a collaborative team focused on authentic service, community engagement, and ongoing training to elevate guest

Qualifications

• Have at least 6 months - 1 year of customer service experience, preferably in retail or food service.
• Must be able to work at assigned locations within the district or county.
• Demonstrate strong communication, problem-solving, interpersonal, and organizational skills.
• Possess developing leadership skills and the ability to support coaching and development of team members.
• Be eager to learn, grow, and apply constructive feedback from leadership.
• Able to support store operations and assist in leading the team effectively in a fast-paced environment.
• Capable of managing multiple priorities simultaneously while maintaining established service levels.
• Able to provide constructive feedback to team members and elevate or assist with conflict resolution when needed.
• Show interest in developing leadership skills and growing into future leadership roles within the organization.
• Able to stand, walk, and perform physical tasks for prolonged periods; regularly lift at least 45 lbs.

Responsibilities

• Team Leadership & Staff Support: Assist with hiring, onboarding, and training new team members.
• Team Leadership & Staff Support: Help create and manage staff schedules to support operational needs and labor goals.
• Team Leadership & Staff Support: Provide mentorship, guidance, and support to team members during shifts.
• Team Leadership & Staff Support: Coach and motivate staff by offering ongoing feedback and development opportunities.
• Customer Experience: Lead by example on the floor by delivering exceptional service and reinforcing a 'customer comes first' mindset.
• Customer Experience: Address customer concerns promptly and ensure high levels of satisfaction.
• Customer Experience: Support the execution of customer service initiatives, promotions, and loyalty programs.
• Operations & Store Environment: Assist with daily store operations, ensuring compliance with company policies, procedures, and quality standards.
• Operations & Store Environment: Help maintain store cleanliness, organization, and a safe working environment.
• Operations & Store Environment: Support compliance with health, safety, and operational regulations.
• Sales & Business Performance: Help monitor daily sales performance and key business indicators.
• Sales & Business Performance: Assist with cash handling, financial reporting, and sales tracking.
• Sales & Business Performance: Identify opportunities to improve operational efficiency and support action plans to drive store performance.
• Training & Development: Support the training and development of team members to uphold 7 Leaves Café standars and procedures.
• Training & Development: Provide in-the-moment coaching and guidance to ensure consistency in service and product quality.
• Marketing & Community Engagement: Assist in implementing marketing initiatives and in-store promotions.
• Marketing & Community Engagement: Support local community engagement efforts and store events.
• Reporting & Administrative Support: Assist the Store Manager in preparing sales, labor, and inventory reports.
• Reporting & Administrative Support: Help track team performance and operational metrics to provide insights for improvement.
• Leadership Support: Step in to manage the store in the absence of the Store Manager, ensuring smooth operations and team alignment.
• Leadership Support: Collaborate with Store Managers, District Managers, and leadership to support company initiatives and operational goals.

Skills

Customer service

Leadership

Communication

Job description

7 Leaves Cafe in Los Angeles County is seeking an Assistant Store Manager to lead daily operations, develop team members, and deliver exceptional guest experiences. You will shape store culture, coach staff, and ensure product quality while growing into higher leadership roles in a fast-paced hospitality setting.

Competitive hourly pay and development opportunities are offered. Join a collaborative team focused on authentic service, community engagement, and ongoing training to elevate guest