Assistant Store Manager: Lead Ops & Guest Experience

dollartree; Garner (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Garner, NC is seeking an Assistant Store Manager to support daily store operations, deliver friendly customer service, and develop a strong team. You’ll assist with merchandising, scheduling, and store safety to meet company standards.

Responsibilities include opening/closing duties, enforcing policies, and guiding associates to ensure a clean, inviting shopping environment. This is a full-time position.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain directives is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, recording keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Store management

Customer service

Communication

Team leadership

Physical stamina

Payroll & cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree in Garner, NC is seeking an Assistant Store Manager to support daily store operations, deliver friendly customer service, and develop a strong team. You’ll assist with merchandising, scheduling, and store safety to meet company standards.

Responsibilities include opening/closing duties, enforcing policies, and guiding associates to ensure a clean, inviting shopping environment. This is a full-time position.