Assistant Store Manager - Lead Ops & Customer Experience

Family Dollar; Winston-Salem (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Winston-Salem, NC is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will help with day-to-day activities, assist customers, organize merchandise, and ensure store standards and cleanliness are maintained.

The role requires strong communication, teamwork, and problem-solving abilities, with a focus on safe, friendly interactions and efficient store operations.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks as needed.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash deposits.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment for customers and staff.
• Ensure cleanliness of the store, bathrooms, floors, and general presentation.
• Other duties as assigned.

Skills

Communication

Customer service

Teamwork

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Family Dollar in Winston-Salem, NC is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will help with day-to-day activities, assist customers, organize merchandise, and ensure store standards and cleanliness are maintained.

The role requires strong communication, teamwork, and problem-solving abilities, with a focus on safe, friendly interactions and efficient store operations.