Assistant Store Manager: Lead Ops & Customer Experience

Dollar Tree, Inc.; Landover (MD); On-site; USD 35,000 - 52,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is hiring an Assistant Store Manager in Landover, MD. The role focuses on store operations, customer service, and team development, with responsibilities spanning daily tasks, inventory, and policy adherence.

You will assist in supervising store associates, ensuring a positive customer experience, and maintaining store cleanliness and stock, while supporting the Store Manager and following corporate directives.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. and perform physical tasks regularly
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Help organize merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas
• Perform opening and closing procedures as needed
• Process all corporate directives related to store activities
• Maintain promotional fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, recording payroll and scheduling, and loss prevention
• Maintain a well-stocked sales floor and organized stockroom to company standards
• Protect and secure all company assets, including store cash
• Adhere to safety guidelines and company policies
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment with customers and staff
• Keep the store clean, restocked, and presentable
• Other duties as assigned

Skills

Communication skills

Interpersonal skills

Written communication

Team environment

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is hiring an Assistant Store Manager in Landover, MD. The role focuses on store operations, customer service, and team development, with responsibilities spanning daily tasks, inventory, and policy adherence.

You will assist in supervising store associates, ensuring a positive customer experience, and maintaining store cleanliness and stock, while supporting the Store Manager and following corporate directives.