Assistant Store Manager — Lead, Learn, Grow

Community Choice Financial Family of Brands; Raytown (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training program

Learning management system access

Cross-brand training across 11 brands

Key holder program for promotion

Performance-based advancement

Educational reimbursement

Health insurance options

Job summary

Community Choice Financial Family of Brands is hiring an Assistant Store Manager in Raytown, MO. The role focuses on leading store operations, customer outreach, and risk management while delivering strong customer service.

You will develop leadership skills, manage staff, and drive performance across accounts, loans, and in-store processes to support growth and brand recognition. This full-time position requires weekend presence and on-site work.

Qualifications

• High school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months supervisory or leadership experience.
• Excellent verbal and written communication.
• Able to use phones, POS, and computer systems.
• Driver's license and vehicle required for workday.
• Background check required.
• Physical ability to stand and lift up to 25 pounds.

Responsibilities

• Maximize customer success by offering financial services.
• Assess risk and process loan/pawn applications.
• Perform daily call campaigns to market services.
• Oversee account management and recovery processes.
• Maintain POS data accuracy.

Skills

Communication skills

Customer service

Supervisory experience

POS proficiency

Microsoft Office

Education

High school diploma

Tools

POS system

Microsoft Office

Computers

Job description

Community Choice Financial Family of Brands is hiring an Assistant Store Manager in Raytown, MO. The role focuses on leading store operations, customer outreach, and risk management while delivering strong customer service.

You will develop leadership skills, manage staff, and drive performance across accounts, loans, and in-store processes to support growth and brand recognition. This full-time position requires weekend presence and on-site work.