Assistant Store Manager - Lead High-Performance Team

VFCorporation; Braintree (MA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical plan options

Benefits overview on VF benefits site

Job summary

The North Face is seeking an Assistant Store Manager in Massachusetts to lead and develop a team that delivers a best-in-class customer experience aligned with our brand values. You will partner with the Store Manager to drive store profitability through engagement, merchandising, operations, and community connections.

In this role you will recruit, train, and coach staff, manage store operations and controls, and maintain brand standards.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight.

Responsibilities

• Lead, develop, and motivate a team of Brand Advocates to deliver best-in-class customer experience.
• Partner with the Store Manager to drive profitability through excellence in engagement, merchandising, operations, and community connection.
• In the Store Manager’s absence, assume full responsibility for the store.
• Support the Store Manager in recruiting, hiring, and onboarding with high-caliber talent.
• Provide ongoing training, feedback, and development to team members.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.

Skills

Store leadership

Coaching

Customer service

Communication

Time management

Retail software

Education

High School Diploma or equivalent

Job description

The North Face is seeking an Assistant Store Manager in Massachusetts to lead and develop a team that delivers a best-in-class customer experience aligned with our brand values. You will partner with the Store Manager to drive store profitability through engagement, merchandising, operations, and community connections.

In this role you will recruit, train, and coach staff, manage store operations and controls, and maintain brand standards.