Assistant Store Manager: Lead Growth & Wow Clients

Socket.dev; Las Vegas (NV); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health, dental, life and disability保险

Employer-matched 401(k)

Paid time off

Paid parental leave

Pet benefits

Employee Assistance Program (EAP)

Job summary

SMCP invites applications for an Assistant Store Manager role supporting Sandro and Maje. You will lead a team in delivering an elevated client experience, coaching staff, and driving daily operations on the sales floor and behind the scenes.

You will mentor associates, maintain visual standards, and resolve client concerns with a solutions mindset to ensure a seamless, high-quality shopping environment.

Qualifications

• 2+ years of prior supervisory experience in a client-focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem-solver with a track record of setting and achieving goals.
• Team-oriented leader who fosters a positive and motivating workplace.
• Flexible availability, including evenings, weekends, and holidays, is required.

Responsibilities

• Exemplify exceptional client service by acting as the boutique's primary host.
• Ensure each client receives a personalized and memorable shopping experience.
• Use selling tools effectively to enhance client engagement and satisfaction.
• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
• Mentor and motivate the team to achieve and exceed KPIs.
• Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.
• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
• Foster a culture of trust, collaboration, and continuous improvement within the team.
• Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns.
• Support visual merchandising initiatives, ensuring compliance with brand guidelines.
• Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.

Job description

SMCP invites applications for an Assistant Store Manager role supporting Sandro and Maje. You will lead a team in delivering an elevated client experience, coaching staff, and driving daily operations on the sales floor and behind the scenes.

You will mentor associates, maintain visual standards, and resolve client concerns with a solutions mindset to ensure a seamless, high-quality shopping environment.