Assistant Store Manager - Lead, Grow, and Serve

CCF Family of Brands; Rothschild (WI); In loco; USD 19.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Learning management system

Cross-brand training

Key holder program

Performance-based advancement

Educational reimbursement

Medical insurance options

401(k) match

Life and AD&D Insurance

Discount marketplace

Paid time off

Casual dress code

Descrizione del lavoro

Community Choice Financial® Family of Brands in Rothschild, WI seeks an Assistant Store Manager to support customers with financial needs and lead store operations. You’ll drive account management, outreach, and risk management while developing leadership and teamwork skills.

The role offers a comprehensive benefits package, on-the-job training, and cross-brand opportunities across the brand network. Apply today to advance your career with us.

Competenze

• High school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience.
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position.

Mansioni

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide coaching and development to Customer Service Representatives to ensure quality standards.

Conoscenze

Customer service

Leadership experience

Supervisory experience

Communication skills

POS proficiency

Sales ability

Formazione

High school diploma

Strumenti

POS system

Microsoft Office

Descrizione del lavoro

Community Choice Financial® Family of Brands in Rothschild, WI seeks an Assistant Store Manager to support customers with financial needs and lead store operations. You’ll drive account management, outreach, and risk management while developing leadership and teamwork skills.

The role offers a comprehensive benefits package, on-the-job training, and cross-brand opportunities across the brand network. Apply today to advance your career with us.