Assistant Store Manager: Lead & Elevate Sales & Service

Dry Goods USA; Richmond (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Dry Goods USA in Richmond, Virginia is seeking an Assistant Store Manager who will support the store manager in motivating associates to deliver outstanding customer service and to help customers create their own personal style. You will share product knowledge, present a clean and exciting store, and help the team meet store goals.

You’ll coach and lead by example, foster customer relationships, and ensure a welcoming shopping environment while aiding daily operations and staff development.

Qualifications

• Customer service mindset
• Leadership and coaching
• Sales goal orientation
• Team motivation

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow store business
• Execute all duties of a sales associate and achieve individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet store goals
• Develop and implement solutions to solve customer problems and store needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Dry Goods USA in Richmond, Virginia is seeking an Assistant Store Manager who will support the store manager in motivating associates to deliver outstanding customer service and to help customers create their own personal style. You will share product knowledge, present a clean and exciting store, and help the team meet store goals.

You’ll coach and lead by example, foster customer relationships, and ensure a welcoming shopping environment while aiding daily operations and staff development.