Assistant Store Manager — Lead & Elevate the Retail Team

Dry Goods USA; Cincinnati (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Dry Goods USA is seeking an Assistant Store Manager to support the store manager in motivating associates, delivering outstanding customer service, and managing day-to-day operations. You will help create a stylish, inviting shopping experience and train staff to share product knowledge.

This role emphasizes leadership, relationship building with customers, and a commitment to serving both the team and guests.

Qualifications

• Experience leading retail associates and delivering exceptional customer service.
• Ability to train, coach and lead by example to meet store goals.
• Adept at building relationships with customers to grow store business.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example.
• Develop relationships to grow store business.
• Execute all duties of a sales associate and achieve individual sales and account goals.
• Assess associate performance to improve service quality, increase sales, and meet store goals.
• Develop and implement solutions to solve customer problems and store needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Skills

Retail leadership

Customer service

Training & coaching

Sales goals

Job description

Dry Goods USA is seeking an Assistant Store Manager to support the store manager in motivating associates, delivering outstanding customer service, and managing day-to-day operations. You will help create a stylish, inviting shopping experience and train staff to share product knowledge.

This role emphasizes leadership, relationship building with customers, and a commitment to serving both the team and guests.