Assistant Store Manager: Lead, Develop & Delight Teams

NBMBAA; Grand Rapids (MI); Hybrid; USD 57,000 - 78,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long-term disability

Paid holidays/vacation/sick/bereavment

EAP

Job summary

TJX Companies in Grand Rapids, MI, is seeking an Assistant Store Manager to drive store performance, nurture a large team, and deliver memorable customer experiences. You will recruit and train Associates, implement action plans, and oversee operations to minimize shrink while maximizing sales and service excellence.

The role emphasizes leadership, coaching, and strategic execution in a fast-paced retail environment with competitive pay and benefits.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Customer service

Communication

Tools

Loss prevention

Job description

TJX Companies in Grand Rapids, MI, is seeking an Assistant Store Manager to drive store performance, nurture a large team, and deliver memorable customer experiences. You will recruit and train Associates, implement action plans, and oversee operations to minimize shrink while maximizing sales and service excellence.

The role emphasizes leadership, coaching, and strategic execution in a fast-paced retail environment with competitive pay and benefits.