Assistant Store Manager: Lead Customer Service & Merchandising

Dollar General Corporation; Dayton (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager in Dayton, US to support the Store Manager with daily operations, drive sales, and lead a team to deliver excellent customer service. You will help supervise staff, manage merchandise presentation, and ensure cash handling and security procedures are followed.

The role requires at least a high school diploma (or equivalent), plus retail experience and supervisory exposure.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Scheduling

Merchandising

Cash handling

Inventory management

Planograms

Financial accuracy

Staff supervision

Cash deposits

Store operations

Education

High school diploma or equivalent

1 year retail experience

6 months supervisory experience

Job description

Dollar General Corporation is seeking an Assistant Store Manager in Dayton, US to support the Store Manager with daily operations, drive sales, and lead a team to deliver excellent customer service. You will help supervise staff, manage merchandise presentation, and ensure cash handling and security procedures are followed.

The role requires at least a high school diploma (or equivalent), plus retail experience and supervisory exposure.