Assistant Store Manager - Lead Customer Experience & Ops

Dollar General; Dallas (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Dollar General is hiring an Assistant Store Manager in a fast-paced retail environment. You will help lead store employees, supervise merchandise, and ensure good customer service while safeguarding company assets.

Responsibilities include scheduling, training, inventory control, planograms, and cash handling. The role emphasizes profitability, loss prevention, and smooth store operations under the Store Manager’s direction.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer’s purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager’s absence.

Skills

Customer service leadership

Interpersonal skills

Problem solving

Organization

Cash handling

Reading & interpretation

Cashier reports

Driving to bank

Education

High school diploma

Retail supervisory experience

Tools

Cash register

Scanner

Pricing guns

Job description

Dollar General is hiring an Assistant Store Manager in a fast-paced retail environment. You will help lead store employees, supervise merchandise, and ensure good customer service while safeguarding company assets.

Responsibilities include scheduling, training, inventory control, planograms, and cash handling. The role emphasizes profitability, loss prevention, and smooth store operations under the Store Manager’s direction.