Assistant Store Manager: Lead Customer Experience & Ops

Family Dollar; Cypress (TX); On-site; USD 36,000 - 60,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Cypress, TX is seeking an Assistant Store Manager to support daily store operations, lead a team, and deliver outstanding customer service. You will assist with merchandise, payroll, scheduling, and loss prevention while ensuring a clean, safe shopping environment.

This role requires strong communication, the ability to train and develop Store Associates, and a proactive approach to executing corporate directives and promotional displays.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, records including payroll and scheduling, and loss prevention.
• Maintain a clean, well-stocked store and organized stockroom to company standards.
• Protect and secure all company assets including store cash.
• Adhere to safety policies and ensure staff follow company procedures.
• Help the Store Manager supervise and develop Store Associates.
• Foster a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness of bathrooms, floors, and overall store presentation.
• Other duties as assigned*

Skills

Store operations

Customer service

Team development

Leadership

Inventory management

Loss prevention

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Cypress, TX is seeking an Assistant Store Manager to support daily store operations, lead a team, and deliver outstanding customer service. You will assist with merchandise, payroll, scheduling, and loss prevention while ensuring a clean, safe shopping environment.

This role requires strong communication, the ability to train and develop Store Associates, and a proactive approach to executing corporate directives and promotional displays.