Assistant Store Manager - Lead Customer Experience

PacSun; Northridge (OH); On-site; USD 52,000 - 64,000; Full time

Job summary

Pacsun in Northridge, OH is seeking an Assistant Store Manager to support the Store Manager in leading a customer-focused, sales-driven team. You will help drive top-line performance, maintain store standards, and coach team members to deliver an engaging shopping experience.

You’ll cover floor supervision during peak periods, ensure policy compliance, and collaborate with leaders to implement visual directives, safety practices, and operational tasks.

Qualifications

• Effective written, verbal and presentation skills.
• Proficient in math and possesses strong computer skills.
• High school diploma or equivalent required.

Responsibilities

• Lead a customer-focused, sales-driven store with the Store Manager.
• Provide coaching and feedback to Sales Associates.
• Maintain a clean, safe, and organized store environment.
• Ensure adherence to policies, procedures and visuals.
• Support and execute operational tasks and store directives.
• Cover floor supervision during non-peak periods as needed.
• Promote brand passion and fashion trends to customers.
• Balance management presence with approachability and team feedback.

Skills

Customer service

Leadership

Communication

Presentation skills

Computer skills

Math

Education

High School Diploma or equivalent

Job description

Pacsun in Northridge, OH is seeking an Assistant Store Manager to support the Store Manager in leading a customer-focused, sales-driven team. You will help drive top-line performance, maintain store standards, and coach team members to deliver an engaging shopping experience.

You’ll cover floor supervision during peak periods, ensure policy compliance, and collaborate with leaders to implement visual directives, safety practices, and operational tasks.