Assistant Store Manager — Lead, Coach, Grow (Travel)

Lever, Inc.; Normal (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Serv-U-Success is hiring an Assistant Store Manager to support daily store operations, lead teams, and deliver exceptional customer experiences. You will partner with the Store Manager to coach staff, ensure projects are completed on time, and maintain a safe, organized environment across the assigned locations.

The role emphasizes hands-on leadership, developing people, and achieving results in a collaborative, people-first culture.

Qualifications

• Associate degree or equivalent work experience.
• Two or more years of retail, grocery, merchandising, or customer service experience preferred.
• Previous leadership or supervisory experience is a plus.
• Strong communication, coaching, and interpersonal skills.
• Excellent organizational, time management, and problem-solving abilities.
• Flexible availability, including days, evenings, weekends, and holidays.
• Willingness to travel between locations as scheduled and assigned, both in the local pod and the wider region.
• Depending on the specific position, a valid driver’s license, proof of auto insurance, and a Department of Motor Vehicles check may be required.

Responsibilities

• Support daily store operations, including merchandising, product resets, remodels, and special projects.
• Lead assigned shifts and serve as Manager on Duty when needed.
• Coach, train, and motivate team members while reinforcing company standards and best practices.
• Monitor project progress and help ensure work is completed accurately and on schedule.
• Build positive relationships with customers, store leadership, and team members.
• Promote a culture of safety by modeling safe work practices and maintaining clean, organized work areas.
• Utilize company technology and reporting systems to support daily operations and project execution.

Skills

Leadership

Communication

Coaching

Interpersonal skills

Organizational skills

Time management

Problem solving

Education

Associate degree or equivalent work experience

Tools

Driver's License

Auto Insurance

DMV Check

Job description

Serv-U-Success is hiring an Assistant Store Manager to support daily store operations, lead teams, and deliver exceptional customer experiences. You will partner with the Store Manager to coach staff, ensure projects are completed on time, and maintain a safe, organized environment across the assigned locations.

The role emphasizes hands-on leadership, developing people, and achieving results in a collaborative, people-first culture.