Assistant Store Manager: Lead, Coach, & Grow Sales

Citi Trends; Brockton (MA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends in Brockton, MA is seeking an Assistant Store Manager to support daily store operations, drive sales, and lead a team of associates. You will work closely with the Store Manager on hiring, onboarding, and training while upholding excellent customer service.

The role emphasizes leadership, adherence to company policies, inventory control, and maintaining a safe shopping environment, with opportunities for growth within the organization.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role preferred.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Assist with daily store operations to meet sales goals, customer experience standards, and operational expectations.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist Store Manager with hiring, recruiting, onboarding, and training support; help maintain staffing levels.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment; ensure compliance with policies and loss prevention standards.
• Execute merchandising, operational, and visual standards consistently.

Skills

Leadership

Communication

Organizational skills

People management

Education

High school diploma or equivalent

Job description

Citi Trends in Brockton, MA is seeking an Assistant Store Manager to support daily store operations, drive sales, and lead a team of associates. You will work closely with the Store Manager on hiring, onboarding, and training while upholding excellent customer service.

The role emphasizes leadership, adherence to company policies, inventory control, and maintaining a safe shopping environment, with opportunities for growth within the organization.