Assistant Store Manager: Lead a Team + Bonus Potential

EZPAWN Minnesota, Inc.; Saint Paul (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Bonus Potential

401(k) Match

Paid Time Off

Community Service Time

Team Discount

Career Path

Job summary

EZCORP, Inc. is seeking an Assistant Retail Store Manager in Saint Paul, MN to lead a team of 5–15 pawnbrokers and provide outstanding customer service in a fast-paced store environment.

You will help drive store performance, supervise daily operations, and develop team members through coaching and training, with clear paths for career advancement within EZPAWN/Value Pawn. The role offers competitive pay, bonus potential, and benefits.

Qualifications

• High school diploma or GED.
• 1+ years experience in management, supervisory, and/or customer service.
• Valid driver’s license and auto insurance.
• Bilingual, a plus.

Responsibilities

• Provide leadership, coaching, and directions to Team Members to maximize store performance.
• Join the team working with customers to negotiate pawn and sales transactions.
• Drive revenue and control cost to deliver budgeted operating margins.
• Complete and oversee accurate and proficient sales and loans transactions.
• Analyze reports on key business metrics and provide recommendations and necessary actions.
• Ensure personal and team standards are met for superior customer service.
• Assist with staffing and retention efforts.
• Assist with Team Member onboarding and training, ensuring both are completed per Company Guidelines.
• Assist with ensuring Team Member engagement and turnover are in line with Company expectations.
• Provide direction, coaching, development and performance feedback to Team Members.
• Help Team Members understand how their daily goals align with Company strategic goals.
• Conduct structured 1:1s with store Team Members.
• Perform daily management responsibilities.
• Drive personal vehicle for business needs.

Skills

Team Leadership

Coaching

Negotiation

Customer Service

Education

High School Diploma

Job description

EZCORP, Inc. is seeking an Assistant Retail Store Manager in Saint Paul, MN to lead a team of 5–15 pawnbrokers and provide outstanding customer service in a fast-paced store environment.

You will help drive store performance, supervise daily operations, and develop team members through coaching and training, with clear paths for career advancement within EZPAWN/Value Pawn. The role offers competitive pay, bonus potential, and benefits.