Assistant Store Manager — Lead a Dynamic, Inclusive Team

The TJX Companies, Inc.; Framingham (MA); On-site; USD 57,000 - 78,000; Full time

Benefits offered by this job

Associate discounts

Well-being programs

Career growth opportunities

Health and dental coverage

Retirement savings (401(k) match)

Job summary

Homesense at The TJX Companies, Inc. is seeking an Assistant Store Manager to foster an inclusive environment and empower the team to deliver magical moments for customers.

You will drive store performance, recruit and train Associates, and implement plans across merchandising, operations, and customer service. With at least 2 years in retail leadership, you will lead a large team, communicate effectively, and uphold health and safety standards while minimizing shrink and driving sales.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team management

Communication

Organizational skills

Customer service

Merchandising

Loss prevention

Safety compliance

Job description

Homesense at The TJX Companies, Inc. is seeking an Assistant Store Manager to foster an inclusive environment and empower the team to deliver magical moments for customers.

You will drive store performance, recruit and train Associates, and implement plans across merchandising, operations, and customer service. With at least 2 years in retail leadership, you will lead a large team, communicate effectively, and uphold health and safety standards while minimizing shrink and driving sales.