Assistant Store Manager in Training

The Salvation Army North & Central Illinois Division; Rockford (IL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Disability coverage

403(b) retirement plan

Pension plan

Paid vacation and holidays

Flexible spending accounts

Job summary

The Salvation Army North & Central Illinois Division is seeking an Assistant Store Manager in Rockford, IL. This full-time role supports the Store Manager in day-to-day operations, staff supervision, and customer development. It offers a comprehensive benefits package and opportunities to contribute to community programs.

You will assist with banking, records, scheduling, and ensuring a high standard of customer service, while working evenings, weekends, and holidays as scheduled.

Qualifications

• Full-time position with 40 hours per week.
• Experience in retail leadership is a plus.

Responsibilities

• Assist Store Manager with daily operations and staff supervision.
• Help meet production and sales goals; manage store maintenance and safety.
• Handle banking and record-keeping procedures; monitor expenses within budget.

Skills

Staff supervision

Customer development

Sales goals

Safety compliance

Job description

Assistant Store Manager

Location: Rockford, Loves park, IL

Pay: $17.50-21 per hour

Job Type: Full-time

Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled

Benefits

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees

About The Role

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Essential Responsibilities

Leadership & Operations

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement

Administrative

• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!