Assistant Store Manager II - Lead Operations & Guest Experience

Family Dollar; East St. Louis (IL); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in East Saint Louis, IL is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with merchandising, opening and closing duties, scheduling, payroll, loss prevention, and ensuring store standards and safety.

The role emphasizes maintaining a friendly, efficient environment, training Store Associates, and upholding corporate policies.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process all corporate directives related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash handling), and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines; ensure staff follow them.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Ensure cleanliness throughout the store, bathrooms, and general areas.

Skills

Store management experience

Strong communication

Customer service

Team player

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in East Saint Louis, IL is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with merchandising, opening and closing duties, scheduling, payroll, loss prevention, and ensuring store standards and safety.

The role emphasizes maintaining a friendly, efficient environment, training Store Associates, and upholding corporate policies.