Assistant Store Manager: Hands-On Leadership & Growth

Shoe Carnival, Inc.; Fort Wayne (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

Shoe Carnival, Inc. in Fort Wayne is hiring an Assistant Store Manager to help oversee daily store operations, act as a key holder, and lead by example in delivering a fun, customer-first shopping experience.

You will support the General Manager in meeting sales goals, train associates, manage scheduling, and ensure proper cash handling and loss prevention. Flexible availability and supervisory mindset are essential for career growth.

Qualifications

• Excellent leadership and people-management skills.
• Strong customer service orientation and problem-solving abilities.
• Clear communication with team and customers.
• Experience training and guiding associates on process standards.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Communication

Team training

Flexibility

Job description

Shoe Carnival, Inc. in Fort Wayne is hiring an Assistant Store Manager to help oversee daily store operations, act as a key holder, and lead by example in delivering a fun, customer-first shopping experience.

You will support the General Manager in meeting sales goals, train associates, manage scheduling, and ensure proper cash handling and loss prevention. Flexible availability and supervisory mindset are essential for career growth.