Assistant Store Manager: Growth & Service Leader

The Storage Group; Northern, New York (KY, NY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Company retirement plan

Growth opportunities

Recognition programs

Family-owned culture

Job summary

StorageMart is hiring an Assistant Store Manager in Kentucky to support daily operations, engage customers, and drive store success. You will help the Store Manager meet sales goals, handle rentals, and manage accounts with a focus on friendly service and efficiency.

You will open/close the office, perform light maintenance, and assist with inquiries, payments, and billing. This role offers growth in a growing company that prioritizes teamwork and community impact.

Qualifications

• Retail, sales, or customer service experience preferred (training provided).
• Excellent communication and problem-solving skills.
• Strong attention to detail and organizational abilities.
• Comfortable performing light maintenance and outdoor work.
• Basic computer skills (email, data entry, and account management).

Responsibilities

• Support the Store Manager in daily operations, sales goals, and business growth.
• Provide friendly and professional customer service in person, over the phone, and via email.
• Open and close the office and perform light property maintenance and cleaning.
• Assist customers with rentals, account setup, payments, and general inquiries.
• Manage account records, billing, and collections.
• Occasionally support nearby store locations to maintain consistent company standards.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Organizational skills

Light maintenance

Tools

Email

Data entry

Account management

Job description

StorageMart is hiring an Assistant Store Manager in Kentucky to support daily operations, engage customers, and drive store success. You will help the Store Manager meet sales goals, handle rentals, and manage accounts with a focus on friendly service and efficiency.

You will open/close the office, perform light maintenance, and assist with inquiries, payments, and billing. This role offers growth in a growing company that prioritizes teamwork and community impact.