Assistant Store Manager - Growth Path & Bonus Potential

Texas EZPAWN L.P.; Copperas Cove (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive wages

Bonus potential

401(k) w/ company match

Generous Paid Time Off

Paid community service time

Team Member discount

Progressive career path

Job summary

EZCORP in Texas is seeking an Assistant Store Manager at Copperas Cove to learn the pawn business and grow into a Store Manager role. You will drive revenue, oversee sales and loan transactions, and mentor Team Members.

The role requires leadership, coaching, strong customer service, and the ability to manage goals, staffing, and training in a fast-paced retail environment with competitive pay and benefits.

Qualifications

• High school diploma or GED required.
• Valid driver’s license and auto insurance required.
• 1+ years experience in management, supervisory, and/or customer service.
• Bilingual, a plus.

Responsibilities

• Drive revenue and control cost to deliver budgeted operating margins.
• Complete and oversee accurate and proficient sales and loans transactions.
• Analyze reports on key business metrics and provide recommendations and necessary actions.
• Ensure personal and team standards are met for superior customer service.
• Assist with staffing and retention efforts.
• Assist with Team Member onboarding and training, ensuring both are completed per Company Guidelines.
• Assist with ensuring Team Member engagement and turnover are in line with Company expectations.
• Provide direction, coaching, development and performance feedback to Team Members.
• Help Team Members understand how their daily goals align with Company strategic goals.
• Conduct structured 1:1s with store Team Members.
• Perform daily management responsibilities.
• Drive personal vehicle for business needs.

Skills

Leadership

Coaching

Mentoring

Negotiation

Customer service

Communication

Interpersonal skills

Time management

Education

High school diploma or GED

Job description

EZCORP in Texas is seeking an Assistant Store Manager at Copperas Cove to learn the pawn business and grow into a Store Manager role. You will drive revenue, oversee sales and loan transactions, and mentor Team Members.

The role requires leadership, coaching, strong customer service, and the ability to manage goals, staffing, and training in a fast-paced retail environment with competitive pay and benefits.