Assistant Store Manager - Growth & Customer Experience

Dollar Tree; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Charlotte, NC is seeking an Assistant Store Manager to help oversee store operations, customer service, and team development. You will assist with day-to-day store activities, train and supervise associates, and ensure the store runs smoothly and safely.

The role emphasizes strong communication, organizational skills, and hands-on leadership in a fast-paced retail environment. You’ll help maintain merchandise standards, manage opening/closing tasks, and support adherence to

Qualifications

• Requires strong customer service and communication skills.
• Experience leading a team in a retail environment preferred.
• Ability to manage multiple tasks in a fast-paced store setting.
• Comfort with shift work and lifting up to 55 lbs.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize and move merchandise from delivery to floor and stockroom.
• Perform opening and closing procedures as needed.
• Process directives and maintain store communications.
• Maintain storefront displays and promotional fixtures.
• Assist in ordering, processing damaged goods, payroll, scheduling, and cash handling.
• Keep store areas well-stocked and organized.
• Protect store assets including cash and equipment.
• Enforce safety policies and store procedures for associates.
• Help supervise and develop Store Associates.
• Maintain a clean, safe, and presentable store environment.
• Perform other duties as assigned.

Skills

Customer service

Team leadership

Communication

Retail operations

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Charlotte, NC is seeking an Assistant Store Manager to help oversee store operations, customer service, and team development. You will assist with day-to-day store activities, train and supervise associates, and ensure the store runs smoothly and safely.

The role emphasizes strong communication, organizational skills, and hands-on leadership in a fast-paced retail environment. You’ll help maintain merchandise standards, manage opening/closing tasks, and support adherence to