Assistant Store Manager Grand Ave (near Macalester College)

Central Network Retail Group, LLC (CNRG); Saint Paul (MN); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Employee Discount

401(k) Match

EAP

Full Benefits

Job summary

Frattallone’s Hardware on Grand Ave in St. Paul is seeking an Assistant Store Manager who can lead from the front, energize the team, and deliver proactive customer service. This hands-on leadership role supports the Store Manager and keeps the store operating smoothly during peak times.

You’ll oversee daily store operations, inventory, merchandising, hiring, training, and development of associates, while building relationships with customers and the local Grand Ave community.

Qualifications

• Must demonstrate leadership and the ability to motivate a team.
• Exceptional customer service and communication skills are essential.
• Able to thrive in a fast-paced, hands-on retail environment.

Responsibilities

• Lead the team and help create a positive, high-energy store culture.
• Deliver proactive customer service and ensure the team does the same.
• Help drive sales, profitability, and store goals.
• Keep the sales floor organized, stocked, and merchandised to standards.
• Oversee receiving, deliveries, inventory, safety, and day-to-day store operations.
• Support and develop associates through coaching, training, and feedback.
• Recruit, select, onboard, and train new team members.
• Build relationships with retail and commercial customers and grow the business.
• Understand the Grand Ave market and community needs.

Skills

Leadership

Customer service

Communication

Coaching & training

Team building

Decision making

Organizational skills

Sales & merchandising

Data reading & analysis

Retail experience

Job description

Frattallone’s Hardware | Grand Ave

• St. Paul

Lead the team. Own the day. Make a difference.

At Frattallone’s, we’re not just selling hardware—we’re helping customers tackle projects, solve problems, and get things done. We’re looking for an Assistant Store Manager who can bring energy, leadership, and a serious commitment to customer service to our Grand Ave store near Macalester College.

This is a hands-on leadership role for someone who likes to lead from the front, solve problems, develop people, and keep the store moving. When the Store Manager is away, you’ll take the lead and make sure the team, customers, and operation are all on track.

What You’ll Do

• Lead the team and help create a positive, high-energy store culture.
• Deliver exceptional, proactive customer service and make sure the team does the same.
• Help drive sales, profitability, and other store goals.
• Keep the sales floor fresh, organized, stocked, and merchandised to company standards.
• Oversee receiving, deliveries, inventory, safety, and day-to-day store operations.
• Support and develop associates through coaching, training, and consistent feedback.
• Help recruit, select, onboard, and train new team members.
• Build relationships with both retail and commercial customers and help grow the business.
• Know your market—our customers, competitors, seasonal opportunities, and what makes the Grand Ave community unique.
• Jump in and solve problems when they happen. We’re looking for a leader who gets things done.
• Take charge of the store in the Store Manager’s absence and ensure company standards and expectations are being met.
• Become a go-to expert across the store, including customer service, product knowledge, receiving, forklifts, DOT, service desk, and more.
• Master key services such as key cutting, paint mixing, lock keying, flooring cuts, and lumber banding.
• Complete required product knowledge and safety certifications.

You’ll Be a Great Fit If You…

• Are a natural leader who knows how to motivate and bring out the best in a team.
• Have strong customer service and communication skills.
• Enjoy working in a fast-paced, hands-on retail environment.
• Are confident making decisions and solving problems without needing to be told what to do.
• Are organized, detail-oriented, and able to juggle multiple priorities.
• Understand retail sales, merchandising, operations, and the importance of controlling shrink.
• Can read and understand sales and operational data and use it to make smart decisions.
• Have hardware, building materials, lumber, or retail experience (a big plus!)
• Are comfortable working evenings, weekends, and holidays as needed.
• Can safely lift up to 50 lbs. and handle the physical demands of a hardware store, including ladders, bending, kneeling, reaching, and stocking overhead.

Why Frattallone’s?

You’ll be joining a team that believes great stores are built by great people.

We offer:

• Employee Discount
• 401(k) with Employer Match
• Employee Assistance Program
• Full-Time Benefits: Medical, Vision, Dental, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance & Will Prep Services

Starting Pay - $18.50

Ready to lead? If you're looking for a role where you can make an impact, build a team, and be part of a neighborhood hardware store with personality, we'd love to meet you.

CNRG, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.