Assistant Store Manager - (Full Time) - Malibu

Jenni Kayne; United States; On-site; USD 39,000 - 41,000; Full time

Job summary

Jenni Kayne in the United States seeks an Assistant Store Manager to support daily operations, sales, and client relations. You will assist the store manager, recruit and train staff, schedule shifts, and ensure exceptional service.

The role emphasizes teamwork, loss prevention, and presenting polished store visuals. You'll drive sales through tailored customer experiences, partnerships with designers and stylists, and active participation in store events, while upholding company policies and

Qualifications

• Minimum of 1-2 years of experience in retail sales, preferably in women's upper contemporary or luxury designer.
• Experience managing a team and supervising employees.
• Strong written and verbal communication skills.

Responsibilities

• Assist the store manager in daily operations and reporting.
• Help with recruitment, training and supervising staff.
• Drive sales through excellent customer service and relationship building with clients.
• Coordinate staff schedules and manage inventory and displays.
• Handle point-of-sale transactions, returns, and gift services.
• Support store events and loss prevention compliance.

Skills

Leadership

Customer service

Communication

Team management

Tools

POS systems

Inventory management

MS Word

MS Excel

Job description

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.

Role and Responsibilities:

• - Assist the store manager in all areas of daily business operations: coordinating, monitoring and reporting on daily operations
• - Assist with recruitment, training and supervising employees
• - Maximize sales and provide friendly and welcoming customer service
• - Communicate effectively with customers to determine their needs
• - Assist with managing employee schedules
• - Build relationships with clients and maintain an updated client book
• - Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• - Resolving customer complaints and concerns in a timely manner
• - Ensures store policies and procedure are followed
• - Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• - Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
• - Participate in store events
• - Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
• - Communicate effectively through sharing feedback with management and writing daily business recaps
• - Secure company assets through loss prevention in compliance with company policies and guidelines

Qualifications and Requirements:

• - Minimum of 1-2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred
• - Previous retail management experience
• - Experience managing a team
• - Can-do attitude and commitment to providing excellent customer service
• - Strong leadership and people management skills
• - Willingness and availability to work during peak business periods - weekends, holidays, etc
• - Demonstrate strong written and verbal communication skills
• - Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
• - Comfortable working in a team environment
• - Must be able to lift and move heavy objects (20 pounds or more) from time to time as required

Additional Notes:
This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

The hourly rate for this position is $28–$30 per hour. The base salary is determined by experience, education, skills, and location.