Assistant Store Manager - Full Time - Fashion Island

L'OCCITANE Group (B Corp)

Newport Beach (CA)

In loco

USD 32.938 - 37.884

Tempo pieno

14 giorni+

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Descrizione del lavoro

A leading personal care company in Newport Beach is seeking an Assistant Store Manager to enhance customer experience and lead the store team. This full-time role requires experience in retail leadership and a passion for customer satisfaction. The ideal candidate will foster a team-oriented culture and drive sales through innovative approaches. Join us to impact guests' choices positively and contribute to our sustainability initiatives.

Competenze

Experience leading teams in retail or hospitality settings.
Exceptional skills in guiding and communicating effectively.
An innovative approach, especially in sales-focused atmospheres.

Mansioni

Foster a warm and inviting atmosphere for customers.
Create personal experiences tailored to guest preferences.
Organize regular training sessions for staff.

Conoscenze

Team leadership in retail or hospitality

Effective communication

Sales innovation

Customer satisfaction

Familiarity with skincare products

Clienteling experience

Basic technology skills

Descrizione del lavoro

Overview

Assistant Store Manager - Full Time - Fashion Island at L'OCCITANE Group (B Corp).

Join to apply for the Assistant Store Manager role at L'OCCITANE Group (B Corp).

Responsibilities

Be the Host: Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing.
Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.
Keep an Open Mind: Embrace feedback and grow from it, supporting our commitment to an open communicative culture.
Let Success Drive You: Organize with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance.
Foster a Team Culture: Adjust management strategies to accommodate different communication styles and personalities within the team.
Communicate with Care: Demonstrate leadership by providing guidance and support to store staff, fostering a positive and inclusive team culture.

Qualifications

Experience leading teams in retail or hospitality settings.
Exceptional skills in guiding and communicating effectively.
An innovative approach, especially in sales-focused atmospheres.
Dedication to ensuring customer happiness, both inside and out.
Familiarity with skincare, body care, and fragrance is beneficial.
Prior clienteling experience is advantageous.
Basic technological proficiency is necessary.

Pay

The pay rate for this role is $23.91 - $27.50 an hour (based on skills and experience).

Who We Are

We are committed to the Planet. We contribute to the company's waste reduction targets through in-store initiatives, such as our in-store recycling program, inventory management guidelines to reduce product waste, eliminating the purchase of single-use plastics, and promoting refill products to meet targets.

Specifications