Assistant Store Manager (Full Time)

Ace Hardware; Daytona Beach (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

Ace Hardware Daytona Beach is looking for an Assistant Manager to supervise daily store operations and help the team meet company goals.

You will oversee the sales floor, handle customer service, manage opening/closing tasks, and coordinate with the Store Manager. Prior retail leadership and hardware knowledge are preferred; weekend availability is required.

Qualifications

• Experience in retail management and hardware environment is preferred.
• Excellent customer service and product knowledge.
• Willingness to lead and train staff.

Responsibilities

• Provide positive representation of store and proactively assist customers.
• Supervise store operations and maintain safe, professional environment.
• Open and close the store; weekend availability required.
• Maintain inventory levels and ensure accurate price changes and merchandising.
• Lead by example and participate in store meetings.

Skills

Retail management

Customer service

Team leadership

Education

High School or GED

Tools

Forklift operations

Job description

Assistant Manager (Full Time)

Ace Hardware Daytona Beach is a family owned and operated hardware store.

General Summary

The Assistant Manager manages overall store operations and the achievement of company goals and directives.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Provide positive representation of store.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Provide a friendly, outgoing demeanor; work well with customers as well as associates.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Handle customer complaints. Work to resolve problems with the customer and have stores best interest taken into consideration.
• Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations

• Ensure a positive, professional and safe work environment for all associates.
• Supervise the general operations of the entire store.
• Responsible for opening and closing the store.
• Must be able to work on weekends.
• Ensure successful Loss Prevention, Safety and Internal Audits.
• Work with General Manager and Store Manager on all aspects of running the store.
• Implement Standard Operating Procedures into store execution.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
• Ensure that weekly price changes and label updates are completed timely and accurately.
• Perform all other duties as assigned.

Inventory & Merchandising

• Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
• Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
• Responsible for maintenance of back stock levels.
• Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
• Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability.
• Assist with merchandise resets throughout the store.
• Assist to ensure all signage is current in the store.
• Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.

Leadership

• Manage all aspects of store operations in the absence of the Store Manager.
• Lead by example; be approachable by all associates and customers.
• Participate in store meetings.
• Prepare and challenge yourself for future advancement.

$15.00 - $17.00 based on experience (Full Time)

Shift: Varies

Reports to Store Manager

Education

High School or GED equivalent.

Experience

Previous retail management experience preferred. Hardware experience preferred.

Physical Demands

Standing, walking, lifting (up to 80lbs) and climbing.

Notice to Applicant about this Employer

You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.