Assistant Store Manager FT

Lids; Mentor (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Associate to enhance customer experiences and drive sales. This role involves providing exceptional customer service, managing inventory, and supporting store operations. You will have the opportunity to develop your skills in a dynamic environment while adhering to company policies and guidelines. Join a team that values professionalism and teamwork, and take the next step in your career with a company that prioritizes growth and development. If you are passionate about retail and eager to contribute to a successful team, this position is perfect for you.

Qualifications

• High school diploma or equivalent plus one year of relevant experience.
• Strong interpersonal and verbal communication skills.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store associates through training programs and goal setting.
• Protect company assets and manage store inventory accurately.

Skills

Customer Service

Sales Performance

Inventory Management

Interpersonal Skills

Computer Proficiency

Education

High School Diploma or Equivalent

Job description

This job description provides a comprehensive overview of the role and responsibilities. However, it can be improved in terms of formatting for better clarity and readability by properly structuring the sections and removing some unnecessary HTML tags. Here is a refined version:

General Description

Generate Sales

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisals of an associate’s sales performance, offering feedback on strengths and opportunities while aligning with Company Objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparing store work schedules that ensure proper coverage and comply with wage control policies.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Complete product counts consistently and in a timely manner.
• Maintain proper documentation and record keeping per company policies and legal requirements.
• Open and close the store following procedures outlined in the Operations P&P Manual.

Additional Principle Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty during employee scheduling issues, customer complaints, etc., when the Store Manager is absent.
• Manage store associates through training programs, goal setting, and follow-up in the absence of the Store Manager.
• Administer progressive discipline, including verbal and written warnings, when necessary.
• Handle store scheduling and staffing, including calling in associates during unexpected peaks.
• Participate in training programs, set goals, and conduct follow-up.
• Assist in recruiting and training store personnel on operations and procedures.
• Encourage compliance with company policies, procedures, and guidelines.
• Perform work of subordinates as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Ability to produce sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of work time.
• Ability to work independently.

Education

High School Graduate or Equivalent

Reports To

[Position or Title]