Assistant Store Manager FT

Lids; Independence (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading retail company seeks a dedicated Store Manager to drive sales and manage store operations. The ideal candidate will excel in customer service, manage associates, and ensure compliance with company policies. Responsibilities include training staff, maintaining inventory, and achieving sales goals. Join a dynamic team and help create a positive shopping experience for customers.

Qualifications

• At least one year of relevant experience required.
• Proven ability to generate sales results while minimizing loss.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store associates through training and goal setting.
• Ensure compliance with company policies and safeguard inventory.

Skills

Communication

Sales

Customer Service

Independence

Education

High school diploma or equivalent

Job description

About Our Company: General Description

Generate Sales

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities in line with Company Objectives.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect Company assets according to LIDS Retail policies.
• Assist in preparing store work schedules that ensure proper coverage within wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Complete timely and accurate product counts.
• Maintain proper documentation and record-keeping per policies and legal requirements.
• Open and close the store following procedures outlined in the Operations P&P Manual.

Additional Principle Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty for scheduling issues, customer complaints, etc., in the absence of the Store Manager.
• Manage store associates through training, goal setting, and follow-up when the Store Manager is unavailable.
• Implement disciplinary steps, including warnings, in the Store Manager's absence.
• Handle store scheduling and staffing, including calling in associates during peak times.
• Participate in training programs, set goals, and follow up regularly.
• Assist in recruiting and training staff on store operations and procedures.
• Ensure compliance with company policies and safeguard inventory, funds, and property.
• Perform subordinate tasks as needed.
• Communicate effectively with all employee levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Proven ability to generate sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work independently.