Assistant Store Manager FT

Lids Inc; Overland Park (KS); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading retail company is seeking a dedicated individual to enhance sales through exceptional customer service and effective store management. Responsibilities include managing associates, controlling expenses, and ensuring compliance with company policies. Ideal candidates will have strong interpersonal skills and a high school diploma.

Qualifications

• At least one year of relevant experience.
• Ability to lift up to 50 pounds.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store inventory accurately.
• Assist in recruiting and training store personnel.

Skills

Sales Generation

Interpersonal Skills

Verbal Communication

Computer Proficiency

Education

High School Graduate or Equivalent

Job description

General Description

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisals of associates' sales performance, offering feedback on strengths and opportunities in line with Company Objectives.
• Follow visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets following LIDS Retail policies.
• Assist in preparing store work schedules to ensure proper coverage and wage control.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Complete timely and accurate product counts.
• Maintain proper documentation and record keeping per policies and legal requirements.
• Open and close the store according to procedures outlined in the Operations P&P Manual.

Additional Duties

• Manage store associates through training, goal setting, and follow-up, especially in the absence of the Store Manager.
• Implement disciplinary steps, including verbal and written warnings when necessary.
• Handle scheduling and staffing, including calling in associates for unexpected peaks.
• Participate in training programs, set and follow up on sales and task goals.
• Assist in recruiting and training store personnel.
• Ensure compliance with company policies, including inventory, funds, and property security.
• Perform work of subordinates as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Proven ability to generate sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing for up to 100% of work time.
• Ability to work independently.

Education

High School Graduate or Equivalent

Reports To

Nearest Major Market: Overland Park

Nearest Secondary Market: Kansas City