Assistant Store Manager — Fast-Track to Leadership

Community Choice Financial Family of Brands; Baton Rouge (LA); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Paid training

Learning management system

Cross-brand opportunities

401(k) match

Health insurance

Dental & vision

Job summary

Community Choice Financial Family of Brands in Baton Rouge, LA is seeking an Assistant Store Manager to lead daily operations and drive customer service excellence. You will support customers with financial services, oversee risk management, and train staff in a fast-paced storefront.

As an ASM, you’ll oversee cash handling, staff development, and in-store promotions while ensuring compliance with company policies. Weekend availability and full-time commitment are required.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service, sales, or retail.
• At least 3 months of supervisory or leadership experience.
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years old (19 in some locations).
• Background check required.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications and check cashing transactions.
• Complete daily call campaigns to market services and nurture relationships.
• Oversee account management and recovery processes with a customer-service focus.
• Maintain POS data accurately and with integrity.
• Provide coaching and development to Customer Service Representatives.
• Perform duties outside office duties, including on-site vehicle appraisals and store errands.
• Maintain security, opening/closing procedures, and vault/cash drawer management.
• Support compliance with company policies and local, state, and federal laws.

Skills

Customer service

Sales

Retail

Leadership

Communication

Education

High school diploma or equivalent

Tools

POS system

MS Office

Job description

Community Choice Financial Family of Brands in Baton Rouge, LA is seeking an Assistant Store Manager to lead daily operations and drive customer service excellence. You will support customers with financial services, oversee risk management, and train staff in a fast-paced storefront.

As an ASM, you’ll oversee cash handling, staff development, and in-store promotions while ensuring compliance with company policies. Weekend availability and full-time commitment are required.