Assistant Store Manager: Elevate Ops & Customer Experience

DTLR, Inc.; Fayetteville (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager in Fayetteville to support the Store Manager in daily retail operations, drive sales, and manage expenses and inventory. The role emphasizes training, HR activities, and exceptional customer service across shifts.

The position requires leadership, strong English communication, and the ability to work in a fast-paced store environment with a flexible schedule and potential travel between district stores.

Qualifications

• Requires strong business knowledge and excellent English communication.
• Demonstrates interpersonal skills, tact and diplomacy.
• Ability to think strategically, plan and organize effectively.
• Maintains professionalism in all situations.
• Strong analytical ability to summarize data for reports and solve problems.
• Project, time and organizational skills are essential.
• Ability to exercise discretion and independent judgment with diplomacy.
• Capable of multi-tasking and adapting to changing demands.
• Able to execute directives with precision and consistency.
• Proficient with Microsoft Office products.

Responsibilities

• Overall quality and performance of the retail store staff.
• Ensure compliance with company policies and procedures.
• Lead and train store personnel; recruit and develop staff.
• Assist in performance evaluations for store employees.
• Support expense management and budgeting strategies.
• Monitor loss prevention and ensure shrink goals are met.
• Oversee safety and compliance with business standards.
• Provide training in selling and merchandising techniques.
• Uphold customer service standards for an outstanding experience.
• Conduct regular merchandise inventory counts.
• Perform other duties as assigned.
• Standard work week not to exceed 40 hours.
• Flexible schedule including days, nights, weekends, and holidays.

Skills

Retail management

Customer service

Strategic planning

Professionalism

Analytical ability

Time management

Project management

Communication

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager in Fayetteville to support the Store Manager in daily retail operations, drive sales, and manage expenses and inventory. The role emphasizes training, HR activities, and exceptional customer service across shifts.

The position requires leadership, strong English communication, and the ability to work in a fast-paced store environment with a flexible schedule and potential travel between district stores.